Website Feedback Tool

Privacy Policy — Website Feedback Tool

Last updated: 5 August 2026

The short version

1. What the extension stores on your device

The following is kept locally in your browser (Chrome's storage area) and is never sent to our servers:

DataPurposeRetention
Comments & pinsYour annotations, tied to the page URL, so they reappear when you return to the pageAuto-deleted after 30 days
Share historyLinks to snapshots you created (review link, source page URL and title, comment count) so the popup can list themAuto-expires after 90 days
Usage countersA local count of how many times you've shared and when you last sharedUntil you clear it or uninstall
SettingsThe backend server address the extension talks toUntil changed or uninstalled

Settings are stored in Chrome's synced storage, so if you are signed into Chrome they may sync across your own devices through your Google account. Comments, history and usage counters are stored only on the current device.

2. What we receive when you click "Save & Share"

Sharing is always an explicit, deliberate action. When you click Save & Share, the extension builds a snapshot of the current page and sends it to our server so we can host it at a shareable link. The snapshot includes:

We store this snapshot in our database purely to serve it back at its shareable link. We do not add it to any profile about you, and we do not use it for advertising or analytics.

Important — you decide what goes into a snapshot. A snapshot captures the page exactly as it looked to you. If the page showed personal data, account details, private messages, or other confidential information, that content will be included in the snapshot and visible to anyone you share the link with. Only annotate and share pages whose content you are comfortable uploading, and do not share pages that contain other people's personal data or information you are not permitted to disclose.

Who can see a shared snapshot

Each snapshot gets a long, randomly generated, hard-to-guess link. There is no password protection: anyone who has the link can open the snapshot. Treat share links like unlisted URLs — share them only with people you intend to.

How long we keep it

Shared snapshots are automatically and permanently deleted 90 days after they are created. You can also ask us to delete a specific snapshot sooner (see "Your choices" below).

3. Server logs

Like virtually all web services, our server and the hosting/CDN infrastructure in front of it automatically record standard technical request information — such as your IP address, the date and time, the requested URL, and your browser's user-agent string. These logs are used only to operate the service, keep it secure, and prevent abuse. We do not use them to build advertising or behavioural profiles.

4. Analytics on our website (not in the extension)

The onboarding welcome and changelog pages that we host on our website use two analytics tools to count visits and understand which pages are viewed:

These run only on those hosted web pages. They are not part of the extension itself and do not run on the pages you visit or annotate in your browser. You can block them with any standard content/ad blocker or the Google Analytics opt-out add-on.

5. Uninstall feedback

If you remove the extension, Chrome may open an optional feedback form (hosted on Google Forms) asking why you left. Completing it is entirely voluntary; any answers you provide are governed by Google's privacy terms.

6. Service providers we rely on

We keep third parties to a minimum. The ones that may process data on our behalf are:

We do not sell, rent, or trade your information, and we do not share it with advertisers.

7. Your choices and rights

If you are in the EEA, UK, or a similar jurisdiction, you may have additional rights (access, correction, erasure, objection) under laws such as the GDPR, and the right to complain to your local data protection authority.

8. Extension permissions

Chrome asks you to grant the extension certain permissions. Here is why each is needed:

PermissionWhy
Access to all websitesSo you can place comment pins on any page, capture a screenshot of the page when sharing, and load the page's own stylesheets into the snapshot
TabsTo open the review, welcome and changelog pages, and to message the current page
StorageTo save your comments and settings locally (as described in section 1)
AlarmsTo run the daily cleanup that deletes comments older than 30 days

9. Children

The extension is a general-purpose productivity tool and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has shared personal information through the service, contact us and we will delete it.

10. Security

We use reasonable technical measures to protect the service, including serving all traffic over HTTPS and isolating shared snapshots on a separate sandbox domain so they cannot access our main site's data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to this policy

We may update this policy as the extension evolves. When we do, we will revise the "Last updated" date above and post the new version here. Significant changes will be highlighted where practical.

12. Contact

Questions about this policy or your data? Email us at privacy@website-feedback-tool.com.